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Traditional incumbents, collaboration and competition The livestock auction at Seljord in Telemark, Norway is an old school meeting place, gathering 80,000 visitors once a year. This is a tradition that goes back a hundred years. Even if the main attraction is animals, you can find a variety of merchandise and service providers. With enjoying multiple entertainments, especially fiddles and accordions. This arrangement is a typical analog...

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Larger insurance companies often consider outsourcing or the use of external capabilities. They consider which parts of their organization they can outsource and which to keep in-house. A crucial question arises: ‘Will outsourcing this system or process provide a cost advantage?’ If affirmative, they proceed to shift the operation outside the organization. Unfortunately, the decision is not that simple. What is outsourcing in the insurance companies? Let’s first start...

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My first memory related to automation is from a school excursion. When I was going to the local shipyard in my hometown, Harstad, Norway. They had some automated steel plate cutters run by a punched card device. It was made by Kongsberg Weapon Factory, enabling any specific shape. We learned that this was safer, faster, and more precise than a manual operation. During the same time, I had...

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